Dallas text messaging has not been activated. These pages describe the optional SMS service planned after registration. You can join the Dallas waitlist without texts. View the inactive opt-in preview.
This policy applies to the Dallas waitlist and the optional SMS updates planned after activation by The Kickin’ Crab Dallas, operated by ALINO SEAFOOD DALLAS LLC. It does not cover another restaurant location.
Information we collect
When you join the Dallas waitlist, we collect your party name, mobile number, party size, optional seating needs or notes, check-in time, and waitlist status. If you choose text updates, we also record your SMS consent, when and how it was given, and message delivery information. We may process technical and security information, such as request metadata, to operate the site, prevent abuse, and protect the waitlist.
How we use your information
We use this information to manage the Dallas waitlist, contact your party about that visit, and provide the transactional waitlist-confirmation and table-ready texts you request. We also use limited operational records to investigate errors and protect the service. These SMS updates do not include marketing or promotions.
Text-message disclosures
Message frequency varies, typically two messages per waitlist visit, plus any replies to your HELP or STOP request. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. SMS consent is not required to join the waitlist or make a purchase.
Sharing and service providers
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We may provide information to service providers only as needed to operate this waitlist and deliver the requested service, including Twilio for messaging and our application-hosting providers. These providers process information for those limited purposes.
Retention
The application’s retention policy removes waitlist customer records and related staff-action history after seven days. Messaging-provider logs, hosting-provider logs, and backups may follow separate retention schedules; this seven-day application policy does not promise deletion from every provider or backup within seven days.
Your choices and privacy help
SMS consent is optional. You may join the waitlist without agreeing to text messages. If you receive Dallas waitlist texts, reply STOP to opt out or HELP for help. See our SMS terms for details.
For a privacy question or help with your information, email support@alinosoft.com. Please identify the Dallas location and the approximate date of your visit so we can locate the appropriate record.